Privacy Policy
YOUR PRIVACY IS IMPORTANT TO US AND WE AIM TO RESPECT IT. We are committed to ensuring the continued integrity and security of any personal information you entrust to us by managing your personal information with a high degree of diligence and care. We encourage you to discuss with us any concerns you may have about the privacy of your personal information.
Positive Taxation Services has created this privacy policy (“Privacy Policy “) in order to demonstrate its firm commitment to privacy.
1. This Privacy Policy applies to personal information collected by Positive Taxation Services.
2. Positive Taxation Services is bound by the Privacy Act and the Australian Privacy Principles (APPs).
3. Positive Taxation Services will update this Privacy Policy as required. If it is changed, the changes will be posted on Positive Taxation Services‘s website so that you are always aware of the sort of information collected, how the information may be used, and under what circumstances it may be disclosed by Positive Taxation Services.
4. Please note that if at any time Positive Taxation Services is required by law to release information about you or your organisation, Positive Taxation Services must cooperate fully.
5. This Privacy Policy does not apply to acts or practices of Positive Taxation Services that are directly related to employee records of current or former employees.
What Sort Of Information Does Positive Taxation Services Collect And Hold?
Positive Taxation Services collects information about you (the “Information”) in several different ways:
For example:
1. Positive Taxation Services collects information when you engage the organisation so that Positive Taxation Services may provide you with Accounting, Taxation and other Compliance services. This information includes details such as:
Name;
Address;
Date of birth;
Contact details (such as phone numbers, e-mail addresses)
Financial and other information related to the provision of Accounting, Taxation and other Compliance services;
Tax File Number and/or ABN.
2. When you send Positive Taxation Services an e-mail, we collect any personal or sensitive information disclosed therein.
3. Personal or sensitive information may also be collected in a telephone conversation or interview with you.
What Happens If You Do Not Provide The Information?
If you decide to not disclose any personal information to Positive Taxation Services, then we may be unable to perform our engaged tasks adequately and may consider terminating our engagement with you.
Why and How Does Positive Taxation Services Collect The Information And How Is It Used By Positive Taxation Services ?
1. Positive Taxation Services collects the Information to provide you with a specific service per the terms of our engagement. For example, we may use the Information you provide us to complete your annual taxation return.
2. Positive Taxation Services also uses the Information to send you information (either by e-mail or post) that you request. If at any time you receive material that you did not request or do not want to receive such material any more, see Correcting and Updating Your Profile below.
To Whom Does Positive Taxation Services Disclose Your Personal Information?
1. Positive Taxation Services will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless you consent.
2. Positive Taxation Services will only disclose personal information to organisations, such as the Australian Taxation Office, the applicable State Revenue Office, etc., as deemed necessary to carry out the functions of the terms of the engagement.
How Will Positive Taxation Services Keep Your Personal Information Secure?
Positive Taxation Services has security measures designed to reasonably protect against the loss, misuse and/or alteration of the Information under its control. Your personal information is stored within secure systems and we are obliged to respect the confidentiality of any personal information held by us.
Correcting and Updating Your Personal Information
Positive Taxation Services gives you the option of accessing and modifying Information previously provided. You may gain access to Information that Positive Taxation Services has collected about you, by contacting the person named below. We will not charge you for responding to such a request, unless we incur costs in providing the information.
Complaints
You may make a complaint about Positive Taxation Services’s handling of your personal information, or in relation to your dealings with us about your personal information, by contacting the person named below.
Positive Taxation Services handles any complaints received by promptly investigating the complaint and notifying you of the outcome. If you are still not satisfied with the outcome of your complaint, you may refer your complaint to the Office of the Information Commissioner (Ph: 1300 363 992, or Web: www.oaic.gov.au).